Reservation Agent

Deskripsi pekerjaan

General Requirements:

• Minimum Diploma or Bachelor's degree, preferably in Hospitality, Tourism, or a related field (depending on the position).
• Minimum 1–3 years of experience in the same or a similar position within the hospitality industry.
• Strong understanding of hotel operational standards and excellent guest service practices.
• Good communication and interpersonal skills.
• Able to work independently as well as collaboratively in a team.
• Strong sense of responsibility, discipline, and professionalism.
• Positive attitude with excellent problem-solving skills.
• Willing to work flexible hours, including weekends, public holidays, and shift schedules when required.
• Proficient in English, both written and spoken; additional languages are an advantage.
• Familiarity with hotel systems and Microsoft Office is a plus (for relevant positions).
• Well-groomed, service-oriented, and able to perform under pressure.
• Willing to be placed at any Ratna Forever Hospitality property as required.

Tanggung jawab

No specific responsibilities listed in the original text.